Stand alone live chat software

On the plus side, it offers reliable and mature services that have been perfected over the years. No additional perks, though. All in all, Olark is very simple to get a solid grasp of. An elegant dashboard and rich real-time reports will allow you to easily manage incoming conversations or even initiate them on your own.

It is fully integrated with a chatbot builder that you can use to easily create bots that help you qualify leads, book meetings, provide answers to common customer support questions, and more.

With HubSpot Live Chat, you can easily customize your widget to match the look and feel of your brand. You can also create targeted welcome messages for different web pages or segments of your audience.

HubSpot is available for free as per their free subscription plan. If your business needs a platform to manage all of your online conversations with prospects, clients, and other website visitors, HubSpot can be a great choice. LiveChat is yet another mono-software offering just live chat functionality. Basic customization options for the widget are complemented by graphic eye-catchers e. In terms of functionality, LiveChat offers an amazing set of features:.

Intercom is an all-in-one customer support solution. Its messenger functionality is powerful, rich with features, and… quite expensive. The Intercom messenger can be a full-fledged resource for customer support. Customers appreciate its integrations with a knowledge base, news portal, chatbots, and whatnot.

Moreover, even some basic chat features like canned responses and chat ratings are available with more expensive subscription plans. Intercom pricing is extremely complicated and unpredictable. The chat feature was added much later when they purchased the Zopim software and tried to integrate it with their software.

That being said, Zendesk does offer all the necessary chat features and the best help desk functionality: chat routing, tags, user profiles, saved responses, chat forms as well as trigger-based auto messages. You can see all visitors that are browsing your website at the moment along with their country, browser, referrer, etc. Live chat is just the weakest part of the otherwise powerful customer service software crafted for big enterprises. Tawk has captured a great share of the market by simply offering their live chat for free.

Their revenue comes from offering outsourced support agents. So there you have it — completely free chat software for websites with all necessary features but rather limited customization:. It goes without saying that the greatest advantage of Tawk compared to other competitors is its price. However, most of the features are rather basic and far from being in line with other modern tools on the market. Drift is somewhat similar to Intercom in terms of how well developed and advanced their software is.

However, great technologies are also the most expensive ones. The simplest subscription plan by Drift is actually available for free and includes very basic live chat functionality with 1 seat. As of recently, the team behind Drift has hidden all prices from their website altogether and only reveals it after you talk to their sales reps. Drift is focusing on huge enterprises. Pure Chat is very standard and straightforward live chat software for websites.

It offers all standard features most of them for free and basic widget customization. Chat support agents will enjoy canned responses, unlimited chat history, pre-chat and offline forms.

With live chat, operators can view what visitor is typing to respond faster and even transfer chat to other members for faster resolution. Operators can use features, such as canned responses in live support software to offer real-time quality answers. You can also add self-help articles in chat widget for instant help. Enhance user experience with our proactive live chat software. Welcome visitors with chat invitation pop-ups or customized operator greetings to boost engagement.

Add announcements to notify website visitors about upcoming products, features, and service updates using our live support chat for the website. Enable your support team to engage potential leads by giving product tours. Install our online live chat solution to monitor visitors on key pages to personalize their journey with your brand. Configure chat routing rules in pre-chat form to automatically connect visitors to right departments. Store potential leads to your favorite CRM platforms like Microsoft Dynamics , Salesforce , and more, and enable your sales team to close more sales faster with our live chat support software.

Track unlimited chat data with access to in-depth reports and analytics with our live chat customer service software. Using our customer service platform, admins can access the supervisor dashboard to monitor individual operator performance and customer ratings.

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Privacy Statement. Online Chat for Windows. See System Requirements. Available on PC Mobile device. Show More. Sign in with your Microsoft account to view. May contain mature content. Sign in. Comment by Derick on Jan. We use it. Weird you removed them for not being free lol. Comment by Javier Viera on Jan.

We made the switch from email and are not looking back. Also has a free version. I recommend it. Comment by Siddhant Paryani on Nov.

Comment by Brett on Oct. We collect emails on tawk. Comment by David Michael on Oct. Comment by Julia Lime on Sep. I adore modern technologies especially live chats. Comment by Sam Suthar on Jul. Comment by Robert Meyer on Jun. Comment by Jason Grills on Jun. Instead of an open source tool, I would prefer a cloud-based tool because it offers greater flexibility and can be accessed from anywhere, anytime. You can check out ProProfs Chat, a cloud-based live chat tool that allows businesses to communicate with their visitors.

This free software help organizations to answer customer questions in real-time and offer quick help. Comment by Sakshi Chaudhary on Apr. Thanks for an awesome collection of live chat software. But not a single one is free. Comment by Lee on Oct. I will try a few of them and pick my best. Great post. Comment by Anthony on Apr. Even the open source ones are not free in anyway. Comment by Vitaly Kursitis on Apr. Helpful post! Incredible customization widget.

Comment by Aunurrahman on Mar. I have been using Zopim and now I move to tawk.